ElMonte Expert Appliance Repair (we, us, or our) is committed to protecting the privacy of our users. This privacy policy outlines our practices regarding the collection, use, and sharing of information collected through our website. By accessing or using our website, you agree to the practices described in this policy.

Information Collection

When you use our website, we may collect personal information that you voluntarily provide to us via our call request form, including your name, phone number, and email address. We also collect non-personal information, such as browsing data, through cookies or web beacons to improve your user experience and enhance the functionality of our website. You may choose to disable cookies through your browser settings, but please note this may affect your experience on our site.

Use of Information

The personal information we collect is used to facilitate service requests, contact you regarding our services, and improve our offerings. By submitting the call request form, you consent to receive communications via phone, email, or text from us or our trusted partners for service-related purposes.

Sharing of Information

We are committed to protecting your privacy and will not sell your personal information to third parties. However, we may share your information with our trusted partners to fulfill operational and service needs, to the extent necessary for them to provide their services. These partners are contractually obligated to protect the security and confidentiality of your personal information.

Legal Terms and Conditions

By using our website or submitting a service request, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to our website or services. You also agree that any claims against us shall be limited to a maximum compensation of $100, regardless of the nature of the claim. Additionally, in the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out

If you wish to opt-out of any future communications or data sharing with us or our partners, you may contact us at (626) 248-8814 to process your request.

Updates to this Policy

We reserve the right to update this privacy policy at any time. Changes to this policy will be posted on our website, and we encourage you to review this policy periodically to stay informed of how we are protecting your information.

By continuing to use our website or submit service requests, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.